Direct to Jake or Jamie
Tell us what you are working on and one of the two founders replies within one working day, with no pitch, no pressure, and the fixed fee from £995 a month published before you ask.
No pitch. No obligation. We reply within one business day.
Email jake@bonsandfrazer.com and whatever you send goes straight to Jake or Jamie, normally answered within one working day. The office is 69–75 Thorpe Road, Norwich, NR1 1UA. Local clients meet in person; everyone else works over WhatsApp and video. No form queue, no sales rep, no auto-responder.
Tell us what you are working on and we will be straight with you about whether we can help. Whatever you send goes directly to Jake or Jamie. There is no form queue, no call centre, no sales rep and no auto-responder pretending to be one of us. One of the two founders reads it and replies, normally within one working day.
Norwich-based, working with clients across the UK and a few further afield. Local clients often prefer to meet in person; everyone else works with us over WhatsApp and video.
You do not have to send anything beyond a sentence about your business. But the more of this you include, the more useful the first reply will be:
A proper conversation first — no pitch deck and no pressure. If it looks like a fit, we audit your tracking, ad accounts and historical performance before proposing anything, so every recommendation is based on your data rather than a generic template. You get the honest version of what we find either way.
If the answer is that you do not need an agency yet, or that the problem is the offer rather than the advertising, we will say so. That is a shorter email than the alternative and it saves you a great deal more.
Costs are set out in full on the pricing page before you speak to anyone — fixed fee from £995 a month per platform, month to month on 30 days’ notice — and the about page tells you exactly who you would be dealing with.
Tell us where your ads stand today. We’ll come back with a free tracking audit and a straight answer on whether we can help — usually within one business day.